Apple Power Mac G4 Service Source

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Apple Power Mac G4 CD/CDR Drive, Computer Accessories PDF Service source

  • Model: Power Mac G4
  • Brand: Apple
  • Type: Service source
  • Category: CD/CDR Drive, Computer Accessories
  • File Size:
  • No. of pages: 293
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1 Page 1 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Service Source K Power Mac G4/ Macintosh Server G4 Power Mac G4 (AGP Graphics/Gigabit Ethernet/Digital Audio/ QuickSilver/QuickSilver 2002/QuickSIlver 2002ED), Power Mac G4 (PCI Graphics), Macintosh Server G4 (...)

2 Page 2 of Apple Power Mac G4 Service source

Power Mac G4 Service Source K © 2002 Apple Computer, Inc. All rights reserved. Basics Power Mac G4/ Macintosh Server G4 (...)

3 Page 3 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Basics Product Description - 1 | Overview Product Description The Power Mac G4 is the first Power Mac computer based on the PowerPC G4 processor. Some configurations also include support for wireless networking, dual-channel USB, Gigabit Ethernet, dual processing, digital audio, and a wake/sleep power management feature. (...)

4 Page 4 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Basics Identifying Versions of the Power Mac G4 - 2 Identifying Versions of the Power Mac G4 There are six models of Power Mac G4 computers: AGP Graphics, PCI Graphics, Gigabit Ethernet, Digital Audio, QuickSilver, and QuickSilver 2002. Power Mac G4 (QuickSilver and QuickSilver 2002) computers are easy to identify. Unlike other Power Mac G4 models, these models have a silver-colored case. They also have a recessed sp (...)

5 Page 5 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Basics New Technologies - 3 To identify the other Power Mac G4 models, check the I/O panel at the back of the computer. The sound ports align horizontally in the lower half of the I/O panel on PCI Graphics models and vertically on AGP Graphics/ Gigabit Ethernet models. On Digital Audio models, the sound ports are in the upper half of the I/O panel. In addition, Digital Audio models include four expansion slots, instead (...)

6 Page 6 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Basics Standard Configurations - 4 | Features Standard Configurations Processor • 350 MHz,400 MHz, 450 MHz, 466 MHz, 500 MHz, 533 MHz, 733 MHz, 800 MHz, 867 MHz, 933 MHz, or 1 GHz PowerPC G4 processor; dual processors on some configurations • Velocity Engine vector processing unit with 162 integrated Single Instruction Multiple Data (SIMD) instructions • Full 128-bit internal memory data paths • Powerful fl (...)

7 Page 7 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Basics Standard Configurations - 5 simultaneous 32-bit data streams • L2 or L3 cache • 100-MHz system bus (PCI Graphics/AGP Graphics/ Gigabit Ethernet) or 133-MHz system bus (QuickSilvers/Digital Audio) Memory • 64, 128, 256, or 512 MB of PC-100 SDRAM (PCI Graphics/AGP Graphics/Gigabit Ethernet) or 64, 128, 256, or 512 MB of PC-133 SDRAM (QuickSilvers/Digital Audio) • Four DIMM slots (PCI Graphics/AGP Graphics/Giga (...)

8 Page 8 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Basics Standard Configurations - 6 Storage • One of the following hard drives: 10, 13, 20, 27, 30, 40, 60, or 80 GB Ultra ATA • One of the following optical drives: – CD-ROM drive – CD-RW drive – DVD-ROM drive – DVD-RAM drive – DVD-R/CD-RW drive – DVD/CD-RW drive • Optional 100 or 250 MB Zip drive • Three 3.5-inch hard drive expansion bays – One ATA drive preinstalled in standard configurations – Su (...)

9 Page 9 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Basics Standard Configurations - 7 Graphics Support • Video card installed in a dedicated graphics slot (either a PCI slot or an AGP slot) • Support for up to 1,600 by 1,200 pixel resolution at 32 bits per pixel and up to 85-Hz refresh rate • 15-pin mini D-Sub VGA connector • ADC connector for digital flat-panel display (not available on PCI Graphics computers) • Support for independent video output to two monitors (...)

10 Page 10 of Apple Power Mac G4 Service source

Power Mac G4 Basics Standard Configurations - 8 Electrical Requirements and Agency Approvals • Line voltage: 115V AC (90V to 132V AC) or 230V AC (180V to 264V AC) • Frequency: 47 to 63 Hz, single phase • Maximum continuous power (not including display): 200W EPA ENERGY STAR and Blue Angel compliant (some configurations) Environmental Requirements • Operating temperature: 50° to 95° F (10° to 35° C) • Storage temperat (...)

11 Page 11 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Basics Standard Configurations - 9 Size and Weight • Height: 17.0 inches (43.2 cm) • Width: 8.9 inches (22.6 cm) • Depth: 18.4 inches (46.7 cm) • Weight: 30.0 pounds (13.6 kg) Note: Storage devices and interfaces vary among configurations. (...)

12 Page 12 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Basics Configure-to-Order Options - 10 Configure-to-Order Options The configure-to-order options are available from the Apple Store. For more information, view the options online at http://store.apple.com. (...)

13 Page 13 of Apple Power Mac G4 Service source

Power Mac G4 Basics Power Mac G4 (AGP Graphics/Gigabit Ethernet) Views - 11 | Views Power Mac G4 (AGP Graphics/Gigabit Ethernet) Views Power Mac G4 (Digital Audio) Views FireWire Ports (2) Sound Input Port USB Ports (2) Ethernet Port Internal Modem Port (Optional) VGA Monitor Port (Slot 1: AGP) Access Covers for Expansion Slots Sound Output Port CD or DVD Drive Reset Button Programmer’s Button Zip Drive (optional) Power Button/ Power-on (...)

14 Page 14 of Apple Power Mac G4 Service source

Power Mac G4 Basics Power Mac G4 (AGP Graphics/Gigabit Ethernet) Internal Locator - 12 Power Mac G4 (AGP Graphics/Gigabit Ethernet) Internal Locator Power Mac G4 (QuickSilvers/Digital Audio) Internal Locator Drive Bay 1 Drive Bay 2 Drive Bay 3 SDRAM Slots (4) AGP Slot PCI Slots (3) AGP Slot SDRAM Slots (3) PCI Slots (4) Drive Bay 3 Drive Bay 2 Drive Bay 1 (...)

15 Page 15 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Basics PowerMac G4 (AGP Graphics/Gigabit Ethernet) Logic Boards - 13 PowerMac G4 (AGP Graphics/Gigabit Ethernet) Logic Boards Battery PCI Slots Power FireWire  Ports (2) Internal FireWire  Port (not included on Gigabit models) USB  Ports A & B Ethernet  Connector SDRAM DIMM Slots Speaker PMU Button Ultra ATA Connector Modem  Connector  Front Panel Board AirPort Connector Monitor (...)

16 Page 16 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Basics PowerMac G4 (QuickSilvers/Digital Audio) Logic Board - 14 PowerMac G4 (QuickSilvers/Digital Audio) Logic Board Battery PCI Slots Power FireWire Ports (2) USB Ports A & B Ethernet Connector SDRAM DIMM Slots Speaker PMU Button Ultra ATA Connector Modem Connector Front Panel Board AirPort Connector Monitor Card Slot IDE Connector Single or Dual Processor Digital Audio Jack Headphone Jack (...)

17 Page 17 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Basics Power Mac G4 (PCI Graphics) Logic Board - 15 Power Mac G4 (PCI Graphics) Logic Board J1 ATA-3 (CD/DVD-ROM  and Zip Drive J15 Ultra DMA/33 (ATA Drives) J23 Power Battery S5 Power Button S4 Cuda Button J8 CD Audio J31 Front Panel Board Processor Plug-In Slot J34 Speaker J25 Jumper Block  (w/sticker) J2 Firewire Power SDRAM DIMM Slots Modem  Connector  USB  Ports A & B (...)

18 Page 18 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Basics Strategy and Ordering - 16 | Repair Strategy/Warranty Strategy and Ordering Service Power Mac G4 computers through module exchange and parts replacement. Apple-authorized service providers planning to support the computer systems covered in this manual may purchase service modules and parts to develop servicing capability. To order parts, use the AppleOrder (U.S. only) or ARIS (Canada only) system and refer to th (...)

19 Page 19 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Basics Strategy and Ordering - 17 USA Ordering U.S. service providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail them to: Apple Computer, Inc. Service Provider Support / MS 212-SPS 2323 Ridgepoint Drive Austin, TX 78754 For U.S. inquiries, please call Service Provider Support (800-919-2775, option #1). (...)

20 Page 20 of Apple Power Mac G4 Service source

Power Mac G4 Basics Warranty - 18 Canadian Ordering Canadian service providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (800- 903-5284). For Canadian inquiries, please call Service Provider Support (800-217-9517). Warranty U.S. Only Power Mac G4 computers are covered under the Apple One- Year Limited Warranty. The AppleCare Protection Plan is also available for these products. Service providers (...)

21 Page 21 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Basics Warranty - 19 Canada Only Power Mac G4 computers are covered under the Apple One- Year Limited Warranty. The AppleCare Protecion Plan is also available for these products. Service providers are reimbursed for warranty and AppleCare Protection Plan repairs. For pricing information, refer to Service Price Pages. (...)

22 Page 22 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Service Source K © 2002 Apple Computer, Inc. All rights reserved. Take Apart Power Mac G4 / Macintosh Server G4 (...)

23 Page 23 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Identifying Models of the Power Mac G4 - 1 General Identifying Models of the Power Mac G4 There are six models of Power Mac G4 computers: AGP Graphics, PCI Graphics, Gigabit Ethernet, Digital Audio, QuickSilver, and QuickSilver 2002. Power Mac G4 (QuickSilver and QuickSilver 2002) computers are easy to identify. Unlike other Power Mac G4 models, these models (...)

24 Page 24 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Identifying Models of the Power Mac G4 - 2 have a silver-colored case. They also have a recessed speaker on the front panel. To identify the other Power Mac G4 models, check the I/ O panel at the back of the computer. The sound ports align horizontally in the lower half of the I/O panel on PCI Graphics models and vertically on AGP Graphics/ Gigabit Ethernet models. On Digital Audio models, the sound ports are i (...)

25 Page 25 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Identifying Models of the Power Mac G4 - 3 expansion slots, instead of three slots on PCI/AGP Graphics/Gigabit Ethernet models. To further distinguish Gigabit Ethernet models from AGP Graphics models, check the logic boards. AGP Graphics boards include an internal FireWire connector at J9; Gigabit Ethernet boards do not. Note: Except where indi- cated, the following proce- dures apply to all six models. (...)

26 Page 26 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Tools - 4 Tools • Flatblade screwdriver • Phillips screwdriver • Allen wrench (2.5 mm) to remove the power supply, side panels, top and rear handles, and front and rear supports • Jeweler’s screwdriver to remove the I/O panel cover and antenna • Needlenose pliers to remove the right and left side panels • ESD mat (...)

27 Page 27 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Opening the Computer - 5 Procedures Opening the Computer No preliminary steps are required before you begin this procedure. (...)

28 Page 28 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Opening the Computer - 6 1. Lift the latch to unlock the right side access panel. Note: Make sure the security bar is in the unlock position. 2. Gently lower the side panel onto a clean, ESD- safe mat to avoid scratching the case. Lower the side panel until it lies flat. (...)

29 Page 29 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Video Card - 7 Video Card Before you begin, do the following: • Open the side access panel. • Remove the external video cable. Note: The AGP video card is always installed in slot 1 (short slot). The DVD decoder module is used only in Power Mac G4 (PCI Graphics) computers. (...)

30 Page 30 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Video Card - 8 1. Remove the video card mounting screw. 2. If a plastic clip sur- rounds the video card connector, gently p ull back the clip’s tab to release the card. Then gently pull the card up, and remove it from the AGP slot. 3. Power Mac G4 (PCI Graphics): If you are replacing the DVD decoder module, pull it straight off the card. (...)

31 Page 31 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Video Card - 9 Replacement Note: If the replacement card does not have a fence already installed, attach the fence enclosed in the box. Using a Phillips screwdriver, install the two small Phillips screws on either side of the ADC connector and the two large Phillips screws on the fence side tabs. Using pliers, install the two jack-nut screws on either side of the VGA connector. (...)

32 Page 32 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Modem, AGP Graphics/Gigabit Ethernet/Digital Audio/QuickSilvers - 10 Modem, AGP Graphics/Gigabit Ethernet/Digital Audio/ QuickSilvers Note: The Power Mac G4 (AGP Graphics/Gigabit Ethernet/Digital Audio/ QuickSilver/QuickSilver 2002) modem requires a modem filter; the two are separate parts. To remove the modem, you do not need to remove the modem filter. Before you begin, open the side access panel. (...)

33 Page 33 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Modem, AGP Graphics/Gigabit Ethernet/Digital Audio/QuickSilvers - 11 Warning: Use care when disconnecting or connecting the modem to the J27 connector on the logic board. Bent pins in the J27 connector could cause a short in the logic board. 1. Remove the two modem mounting screws. 2. Lift the modem straight up to disconnect it from the logic board. (...)

34 Page 34 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Modem, AGP Graphics/Gigabit Ethernet/Digital Audio/QuickSilvers - 12 3. Disconnect the modem filter cable from the modem. 4. Remove the modem from the computer. Replacement Note: After replacing an international modem, use the Modem Country Selector utility to set the modem to the correct country. (...)

35 Page 35 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Modem Filter, AGP Graphics/Gigabit Ethernet/Digital Audio/QuickSilvers Modem Filter, AGP Graphics/Gigabit Ethernet/Digital Audio/ QuickSilvers Before you begin, do the following: • Open the side access panel. • Remove the logic board. (...)

36 Page 36 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Modem Filter, AGP Graphics/Gigabit Ethernet/Digital Audio/QuickSilvers 1. Remove the screw that secures the modem filter to the I/O panel. (...)

37 Page 37 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Modem Filter, AGP Graphics/Gigabit Ethernet/Digital Audio/QuickSilvers 2. Free the modem filter cable from the chassis guides and remove the modem filter from the computer. (...)

38 Page 38 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Modem, PCI Graphics - 16 Modem, PCI Graphics Before you begin, open the side access panel. Warning: Use care when disconnecting or connecting the modem to the J27 connector on the logic board. Bent pins in the J27 connector could cause a short in the logic board. (...)

39 Page 39 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Modem, PCI Graphics - 17 1. Remove the screw (located next to the modem port) that secures the modem to the I/O panel. 2. Remove the screw that secures the modem leg standoff to the logic board. (...)

40 Page 40 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Modem, PCI Graphics - 18 3. Carefully disconnect the flexible modem cable from the logic board. Important: The modem cable is very fragile. 4. Gently lift up the modem to remove it from the logic board. Note: If you are replacing the modem, continue with the Take Apart procedures to remove the modem from the bottom modem shield. (...)

41 Page 41 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Modem, PCI Graphics - 19 5. With a jeweler’s screwdriver, pry up the metal tabs on the top shield. 6. Carefully disconnect the flexible modem cable from the modem board. (...)

42 Page 42 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Modem, PCI Graphics - 20 7. Remove the screw securing the modem to the bottom shield. (...)

43 Page 43 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Modem, PCI Graphics - 21 8. Note: There are two tiny metal tabs on the inside of the bottom shield. The modem rests on these tabs so it does not make contact with the bottom shield. With a needlenose pliers, pinch the tiny metal tabs flat so the modem board can be removed from the bottom shield. (...)

44 Page 44 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Modem, PCI Graphics - 22 9. Carefully spread the sides of the bottom shield out just enough so the modem clears the tabs, and starts to fall out of the bottom shield. 10.Carefully remove the modem from the bottom shield. Replacement Note: After replacing an international modem, use the Modem Country Selector utility to set the modem to the correct country. (...)

45 Page 45 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart FireWire Board, PCI Graphics - 23 FireWire Board, PCI Graphics Note: The FireWire board is used only in Power Mac G4 (PCI Graphics) computers. Power Mac G4 (AGP Graphics/Gigabit Ethernet/ Digital Audio/QuickSilver/ QuickSilver 2002) computers have FireWire built into the logic board. Before you begin, do the following: • Open the side access panel. • Remove the modem. (...)

46 Page 46 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart FireWire Board, PCI Graphics - 24 1. Remove the screw securing the FireWire board to the I/O panel. 2. Remove the screw that secures the FireWire board to the metal standoff. 3. Disconnect the FireWire cable, the short 3-pin cable from the back of the FireWire board or logic board. 4. Gently lift up the FireWire board to remove it from the logic board connector. (...)

47 Page 47 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Fan, Power Mac G4 (QuickSilvers) - 25 Processor Fan, Power Mac G4 (QuickSilvers) Before you begin, open the side access panel. (...)

48 Page 48 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Fan, Power Mac G4 (QuickSilvers) - 26 1. Disconnect the processor fan cable from the logic board. 2. Remove the two fan mounting screws. 3. Lift the processor fan out of the computer. (...)

49 Page 49 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 27 Processor Module, Power Mac G4 (QuickSilvers) Before you begin, do the following: • Open the side access panel. • Remove the processor fan. ± Warning: The heatsink covering the processor may be hot. If the computer has been recently operating, allow it to cool down before performing this procedure. (...)

50 Page 50 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 28 1. For single processors: Release the right heat- sink clip by pressing down on the top of the clip with one finger while using a small flatblade screwdriver to lift up and out on the clip’s front tab. Repeat for the left heatsink clip. (...)

51 Page 51 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 29 2. For dual processors: Release the right heat- sink clip by pressing down on the top of the clip with a screwdriver while using a second flatblade screwdriver to lift up and out on the clip’s front tab. Repeat for the left heatsink clip. ± Warning: Be careful when pressing down on the top of the clip. Too much pressure can cause the screwdriver to (...)

52 Page 52 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 30 3. Remove both clips and lift the heatsink off the processor module. ± Warning: When removing the heatsink, be careful not to bend the processor module beneath it. (...)

53 Page 53 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 31 ± Warning: Double-check that the computer is turned off before performing this procedure. The screw in the bottom left circle of the illustration conducts 12 V and could spark if grounded while the computer is on. 4. Remove the four mounting screws. (...)

54 Page 54 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 32 5. To disconnect the processor from the logic board, hold it by the long edges, gently rock the processor right to left, and lift straight up. ± Warning: Hold the module as shown when removing or installing it to avoid bending the processor connector pins. Replacement Note: When replacing the processor module, tighten all screws snugly, but no (...)

55 Page 55 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 33 conducting screw is loose, arcing can occur, damaging the processor. Important: If you are installing a new processor, use the screw included in the processor box. Install the screw in the screw hole exposed by the heatsink, as shown in the illustration. Be sure to tighten the screw snugly, but do not overtighten. Note: The old screw should be disc (...)

56 Page 56 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Module, Power Mac G4 (QuickSilvers) - 34 Important: If you are replacing the processor module, you must also transfer the replacement module’s connector cover to the connector on the original module before returning it to Apple. ± Warning: Be sure to reinstall the heatsink after replacing or reinstalling the processor module. Operating the computer without the heatsink in place will d (...)

57 Page 57 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, AGP Graphics/Gigabit Ethernet/Digital Audio - 35 Processor Module, AGP Graphics/Gigabit Ethernet/Digital Audio Before you begin, open the side access panel. ± Warning: The heatsink covering the processor may be hot. If the computer has been recently operating, allow it to cool down before performing this procedure. (...)

58 Page 58 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, AGP Graphics/Gigabit Ethernet/Digital Audio - 36 1. While pressing down on the top of the heatsink clip, use a small flatblade screwdriver to lift up and out on the front tab of the clip to release it. 2. Remove the heatsink clip and lift the heatsink off the processor module. ± Warning: When removing the heatsink, be careful not to bend the processor module beneath it. (...)

59 Page 59 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Module, AGP Graphics/Gigabit Ethernet/Digital Audio - 37 3. Remove the processor mounting screws. 4. To disconnect the processor from the logic board, hold it by the edges nearest the two opposing screw holes (on either side of the connector), gently rock the processor right to left, and lift straight up. ± Warning: Hold the module as shown when removing or installing it to avoid bending t (...)

60 Page 60 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Module, AGP Graphics/Gigabit Ethernet/Digital Audio - 38 Important: If you are replacing the processor module, you must also transfer the replacement module’s connector cover to the connector on the original module before returning it to Apple. Make sure the hole in the cover aligns with pin one (marked by a white V) on the connector. (...)

61 Page 61 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, PCI Graphics - 39 Processor Module, PCI Graphics Before you begin, open the side access panel. Note: The Power Mac G4 (PCI Graphics) processor requires a jumper installed at J25 on the logic board. (...)

62 Page 62 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Processor Module, PCI Graphics - 40 1. Remove the screw that attaches the heatsink ground wire to the logic board. ± Warning: The heatsink may be hot to the touch. If the computer has been operating, allow it to cool down before continuing. 2. While pressing down on the top of the heatsink clip, use a small flatblade screwdriver to release the clip by lifting up and out on its center front tab. (...)

63 Page 63 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Processor Module, PCI Graphics - 41 3. Remove the heatsink clip and lift the heatsink off the processor module. 4. Lift the lever to release the processor module. (...)

64 Page 64 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, PCI Graphics - 42 5. Holding the processor by the edges, gently lift it straight up to disconnect it from the logic board. Caution: Be careful not to bend the pins under- neath the module. Important: If you are only replacing the processor module, stop here. If, however, you are removing the processor module to replace the logic board, continue with the next page. (...)

65 Page 65 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, PCI Graphics - 43 6. Remove the warranty sticker and jumper block only if you are replacing the logic board. White jumper: 400 MHz Blue jumper: 350 MHz Caution: When removing the jumper, be sure not to leave its inner metal clips on the old jumper connector. If the clips are left behind, install a new jumper on the new board. If you use a jumper without clips, or improper- ly install the (...)

66 Page 66 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Processor Module, PCI Graphics - 44 7. Install the jumper block with the gold connector pins facing toward the board. Be sure the pins are covered as shown. Processor Jumper Block 400 MHz White 350 MHz Blue (...)

67 Page 67 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Processor Module, PCI Graphics - 45 Replacement Note: Position the processor module over the slot, seat it evenly, and press down gently on the module to install it. If you are installing a new processor, install a gap filler on it as illustrated. Caution: On modules with capacitors, make sure all capacitors show through the opening in the gap filler. (...)

68 Page 68 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Processor Module, PCI Graphics - 46 Important: If you are replacing the processor module, you must also transfer the replacement module’s connector cover to the connector on the original module before returning it to Apple. Make sure the hole in the cover aligns with pin one (marked by a white V) on the connector. (...)

69 Page 69 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Logic Board, Power Mac G4 (QuickSilvers) - 47 Logic Board, Power Mac G4 (QuickSilvers) Before you begin, open the side access panel and remove the following: • video card • processor fan • processor module • PCI cards (if present) • modem (if present) • AirPort card (if present) ±Warning: Be sure to reinstall the heatsink after completing this procedure. Operating the computer without the heatsink in pla (...)

70 Page 70 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Logic Board, Power Mac G4 (QuickSilvers) - 48 will destroy the processor. 1. Disconnect all cables from the logic board. 2. Using a Phillips screwdriver, remove the four logic board mounting screws. 3. Remove the three processor module standoffs. (...)

71 Page 71 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Logic Board, Power Mac G4 (QuickSilvers) - 49 4. Slide the logic board away from the I/O panel to clear the board guides. 5. Tilt the logic board so that the ports clear the openings in the I/O panel and lift the board out of the computer. Important: If you are replacing the logic board, transfer the processor module, video card, PCI cards, AirPort card, memory cards, and modem from the original logic board to (...)

72 Page 72 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Logic Board, AGP Graphics/Gigabit Ethernet/Digital Audio - 50 Logic Board, AGP Graphics/Gigabit Ethernet/Digital Audio Before you begin, open the side access panel and remove the following: • video card • processor module • PCI cards (if present) • modem (if present) • AirPort card (if present) Note: While the layout of the Power Mac G4 (Digital Audio) logic board differs from the logic board layout in the (...)

73 Page 73 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Logic Board, AGP Graphics/Gigabit Ethernet/Digital Audio - 51 procedure, the steps for removing the board are the same. 1. Disconnect all cables from the logic board. 2. Using a Phillips screwdriver, remove the three logic board mounting screws. 3. For Power Mac G4 (Gigabit Ethernet/ Digital Audio) computers, remove the three processor module standoffs. (...)

74 Page 74 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Logic Board, AGP Graphics/Gigabit Ethernet/Digital Audio - 52 4. Slide the logic board away from the I/O panel to clear the board guides. 5. Tilt the logic board so that the ports clear the openings in the I/O panel and lift the board out of the computer. Important: If you are replacing the logic board, transfer the processor module, video card, PCI cards, AirPort card, memory cards, modem, and video card connec (...)

75 Page 75 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Logic Board, PCI Graphics - 53 Logic Board, PCI Graphics Before you begin, open the side access panel and remove the following: • video card • PCI cards (if present) • modem (if present) • FireWire board (...)

76 Page 76 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Logic Board, PCI Graphics - 54 1. Disconnect all cables from the logic board. 2. Using a Phillips screwdriver, remove the logic board mounting screws. 3. Remove the standoff that attaches to the FireWire board. (...)

77 Page 77 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Logic Board, PCI Graphics - 55 4. Tilt the logic board so that the ports clear the openings in the I/O panel. 5. Lift the board out of the computer. Important: If you are replacing the logic board, you must transfer the processor module, jumper, video card, PCI cards, memory cards, FireWire board, and modem from the original logic board to the replace-ment board. You must also cover the processor jumper with a (...)

78 Page 78 of Apple Power Mac G4 Service source

Apple Power Mac G4 Service source Take Apart Logic Board, PCI Graphics - 56 new warranty sticker, which comes with the replacement logic board. See the Take Apart topic “Processor Module, Power Mac G4 (PCI Graphics).” (...)

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Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart SDRAM DIMM - 57 SDRAM DIMM Before you begin, open the side access panel. (...)

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Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart SDRAM DIMM - 58 1. Push down on the connector clips to unlock the DIMM. 2. Holding the DIMM by both top corners, lift straight up out of the slot. Warning: When removing or installing the DIMM, handle it only by the edges. Lift the DIMM straight up from the connector to remove it, and insert the DIMM straight down into the connector to install it. Do not rock the DIMM from side to side. (...)

81 Page 81 of Apple Power Mac G4 Service source

Power Mac G4 Take Apart Hard Drive, IDE /ATA - 59 Hard Drive, IDE /ATA Before you begin, open the side access panel. Note: The Power Mac G4 supports a total of three internal hard drives. It can accommodate up to two Ultra ATA drives in drive bay 3, near the rear of the computer. ATA drives are not supported in drive bay 1 or 2. Note: You must assign a SCSI ID number to every additional hard drive and the number must not conflict (...)

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Apple Power Mac G4 Manual Take Apart Hard Drive, IDE /ATA - 60 with the ID number already assigned to another drive. One factory-installed drive has ID 0; a second factory- installed drive has ID 1. (...)

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Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Hard Drive, IDE /ATA - 61 1. Disconnect the Ultra ATA hard drive data cable and the hard drive power cable (P3) from the hard drive. (...)

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Apple Power Mac G4 Manual Take Apart Hard Drive, IDE /ATA - 62 2. Remove the hard drive carrier mounting screw. 3. Pull the drive carrier back and lift up at an angle to release the carrier tabs from the slots in the chassis. 4. Remove the carrier and drive from the computer. (...)

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Apple Power Mac G4 Manual Take Apart Hard Drive, IDE /ATA - 63 5. If you’re returning the drive to Apple, remove the screws that mount the hard drive to the carrier. 6. Lift the hard drive from the carrier. Note: Drives must be returned to Apple in Apple packaging, without cables or carriers. Failure to comply with this requirement may result in a packaging noncompliance charge. For more information, refer to the service parts database. (...)

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Apple Power Mac G4 Service source Take Apart Hard Drive, IDE /ATA - 64 Replacement Note: To install two drives in the U-shaped carrier, install the first drive in the bottom of the carrier. Then place the second drive in the carrier’s upper bay and attach screws through the sides of the carrier into the sides of the drive. Note that tightening screws on the left side of the carrier bends the arms of the carrier into the drive, holding it securely. (...)

87 Page 87 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Hard Drive, IDE /ATA - 65 Replacement Note: When reconnecting a dual-drive ATA cable to drives installed in a U-shaped carrier, be sure to attach the end connector to the drive in the bottom of the carrier. (...)

88 Page 88 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Hard Drive, Ultra2 LVD SCSI - 66 Hard Drive, Ultra2 LVD SCSI Before you begin, open the right side access panel. Note: This computer supports a total of three internal hard drives. If a unit has at least one internal Ultra2 LVD SCSI drive, an Ultra2 LVD SCSI PCI card, and a SCSI data cable, you can connect additional internal and external Ultra2 LVD SCSI devices. The unit’s SCSI data cable supports three inter (...)

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Apple Power Mac G4 Manual Take Apart Hard Drive, Ultra2 LVD SCSI - 67 this cable has a built-in terminator so you don’t need to add one. You can connect external Ultra2 LVD SCSI devices to the port on the rear of the computer. If the computer came with one Ultra2 LVD SCSI drive, it’s installed in drive bay 1, near the front of the computer. If it came with two drives, the second one is installed in bay 2. If a third drive is installed, it’s in (...)

90 Page 90 of Apple Power Mac G4 Service source

Apple Power Mac G4 Manual Take Apart Hard Drive, Ultra2 LVD SCSI - 68 You must assign a SCSI ID number to every additional hard drive and the number must not conflict with the ID number already assigned to a drive on the SCSI chain. One factory-installed drive has ID 0; a second factory- installed drive has ID 1; a third drive has ID 2. The SCSI PCI card has ID 7. (...)

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Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Hard Drive, Ultra2 LVD SCSI - 69 1. Disconnect the Ultra2 LVD SCSI cable from the Ultra2 LVD SCSI card. (...)

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Apple Power Mac G4 Manual Take Apart Hard Drive, Ultra2 LVD SCSI - 70 2. Disconnect the SCSI hard drive power cable (P5). Caution: Pull the SCSI power cable straight out of the connector on the drive. Any up or down motion to the connector could damage the drive. Replacement Note: The power cables attach to drives as follows: P5 attaches to bay 1 P2 attaches to bay 2 P3 attaches to bay 3 3. Disconnect the Ultra2 LVD SCSI data cable from the hard driv (...)

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Power Mac G4 Take Apart Hard Drive, Ultra2 LVD SCSI - 71 4. Remove the hard drive carrier mounting screw. 5. Pull the drive carrier back and lift up at an angle to release the carrier tabs from the slots in the chassis. 6. Remove the carrier and drive from the computer. (...)

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Power Mac G4 Take Apart Hard Drive, Ultra2 LVD SCSI - 72 7. If you’re returning the drive to Apple, remove the SCSI data cable and terminator (black plastic housing) from the top of the drive. The cable and terminator are attached to the drive with double-stick foam tape. (...)

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Power Mac G4 Take Apart Hard Drive, Ultra2 LVD SCSI - 73 8. If you’re returning the drive to Apple, you must also remove the hard drive carrier. Remove the four screws from the carrier and lift out the drive. Note: Drives must be returned to Apple in Apple packaging, without cables or carriers. Failure to comply with this requirement may result in a packaging noncompliance charge. For more information, refer to the service parts da (...)

96 Page 96 of Apple Power Mac G4 Service source

Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Hard Drive, Ultra2 LVD SCSI - 74 9. If you’re replacing the thermal pad on the drive, remove the old pad and apply the new pad to the same area on the drive. Important: Before installing a new 36 GB Ultra2 LVD SCSI IBM drive, you must apply a thermal pad, part number 922-3863. (...)

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Apple Power Mac G4 Manual Take Apart Ultra2 LVD SCSI Card - 75 Ultra2 LVD SCSI Card Before you begin, open the side access panel. (...)

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Apple Power Mac G4 Service source Take Apart Ultra2 LVD SCSI Card - 76 1. Remove the Ultra2 LVD SCSI card mounting screw. 2. Disconnect the Ultra2 LVD SCSI cable from the PCI card. Note: Make sure no external cable is attached to the card. 3. Gently lift up on the Ultra2 LVD SCSI card to remove it from the PCI slot. (...)

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Apple Power Mac G4 Service source Take Apart Carrier Support Plate - 77 Carrier Support Plate Note: Perform this procedure only if you must replace the support plate or the cables below the plate. Before you begin, do the following: • Open the side access panel. • Remove the hard drive carrier in drive bay 1. (...)

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Apple Power Mac G4 CD/CDR Drive, Computer Accessories Manual Take Apart Carrier Support Plate - 78 1. Remove the two support plate mounting screws from the bottom of the unit. (...)

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